Refunds are recorded directly against invoices in Weddinguru. Whether you are returning a deposit or issuing a partial refund, the process mirrors recording a payment but in reverse.
When to record a refund
Record a refund in Weddinguru whenever you return money to a couple, regardless of the reason — cancellation, pricing adjustment, error correction, or goodwill gesture. This keeps your billing records accurate and makes it clear exactly what the couple has paid and received back.
Recording the refund
Open the invoice and click Record Refund. Complete the form:
- Amount — the refund amount
- Refund date — when the refund was or will be made
- Payment method — how the refund is being returned (Bank Transfer, Card, Cash, Cheque, Other)
- Reference (optional) — transaction reference for the refund
- Reason — required. Enter a clear reason for the refund (e.g. "Cancelled booking", "Duplicate payment", "Reduction in guest numbers")
Click Save Refund. The refund is stored alongside payments in the invoice history.
Status update
After recording a refund, the invoice status updates automatically:
- A refund that brings the net paid amount to zero → Refunded
- A partial refund that leaves a positive balance → Partially Refunded
Partial refunds
If you are refunding only part of what was paid (e.g. returning half a deposit after a late cancellation), enter just the portion being refunded. The invoice will reflect the remaining net payment made by the couple. This is useful for enforcing cancellation policies where a percentage of payments are retained.