Privacy
Policy

1. Introduction

Weddinguru Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wedding planning platform and related services.

We are the data controller for the personal data we process. Our registered address is 123 Wedding Lane, London, UK. You can contact our Data Protection Officer at privacy@weddinguru.co.uk.

2. Data We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, company name, and password when you create an account.
• Wedding Data: Details about weddings you manage, including couple information, guest lists, venue details, and event schedules.
• Payment Information: Billing address and payment card details (processed securely by our payment provider).
• Communications: Messages you send us via email, contact forms, or support channels.

2.2 Information Collected Automatically

• Usage Data: How you interact with our platform, including pages visited, features used, and time spent.
• Device Information: Browser type, operating system, device type, and IP address.
• Cookies: See our Cookie Policy for details.

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our services
• To process your transactions and send related information
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyse trends, usage, and activities
• To detect, investigate, and prevent fraudulent transactions
• To personalise and improve your experience
• To send you marketing communications (with your consent)

4. Data Sharing

We may share your personal data with:

• Service Providers: Third parties who perform services on our behalf, such as payment processing, hosting, and analytics.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal data to third parties.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We will retain and use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal purposes.

6. Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data.
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing of your personal data.
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent.

To exercise any of these rights, please contact us at privacy@weddinguru.co.uk.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Two-factor authentication
• Regular security assessments and penetration testing
• Access controls and audit logging
• Employee training on data protection

8. Cookies

We use cookies and similar tracking technologies to collect and track information about your activity on our platform. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We will also notify you via email for significant changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@weddinguru.co.uk
• Post: Weddinguru Ltd, 123 Wedding Lane, London, UK

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data properly.